Terms of Service

Vetiu is a platform for support onboarding, knowledge articles, quizzes and team analytics. We may improve or change features over time.

Customer is responsible for who it invites, the roles it assigns and keeping login details secure. Each seat is for one named person.

• Paid plans are billed monthly or yearly in advance, as shown on the pricing page.
• Additional seats are billed at the listed rate for the rest of the billing period.
• Fees are non-refundable except where required by law. Listed prices exclude VAT and taxes.
• We give at least 30 days' notice of price changes, taking effect at the next renewal.

Do not upload unlawful content, infringe others' rights, try to break or overload the service, or access other workspaces.

Customer owns all content it uploads. Customer grants us a limited right to host and process it only to provide the service. Personal data is handled under our DPA and Privacy Policy.

AI features use third-party models (such as GPT, Claude or Gemini) that we may change to keep quality and cost right. Customer owns its AI inputs and outputs, and we do not allow them to be used to train AI models. AI output can be wrong, so Customer should review it before relying on it.

Customer can cancel any time; access continues until the end of the paid period. We may suspend accounts that breach these terms. After closure, Customer can export content for 30 days, after which it is deleted.

The service is provided "as is". To the extent allowed by law, neither party is liable for indirect or consequential losses, and our total liability is limited to the fees paid in the 12 months before the claim.

These terms are governed by the laws of Sweden. Disputes go to the Stockholm District Court.

Questions? Email info@vetiu.com.